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A - Z Guide of Albert Park

ALCOHOL REGULATIONS
Redwood Sports and Entertainment, LLC strictly enforces the following alcohol serving policy: Everyone must be at least 21 years of age and present positive state-issued photo ID to purchase and consume alcoholic beverages. Limit two beverages per customer. Service will cease at the end of the 7th inning. The Pacifics reserve the right to suspend service at any time at the sole discretion of the management, and also reserves the right to suspend service to any one individual at any time for any reason.

ANTHEM SINGERS
The Pacifics have teamed up with Local Music Vibe to bring you live anthem singers every night during the Pacifics season. If you're interested in applying to sing our National Anthem at Albert Park, contact Local Music Vibe.

AUTOGRAPHS
At the conclusion of each game, Pacifics players will be made available for autographs. Fans will be allowed on the field where they can take pictures and receive autographs from the players. Players are not allowed to sign during the game.

CLUBHOUSE STORE
Official Pacifics merchandise is available at the San Rafael Mitsubishi Clubhouse Store during games. The Clubhouse Store is located on the 3rd base side between The Cline Barrel Room and The Natural brought to you by Coopers Market. Apparel and Novelties may be purchased with Master Card, Visa, cash or check.

CONCESSIONS
The concession operations at Albert Park are run by Redwood Sports and Entertainment, LLC. There are a variety of food and beverage options at the stadium. Janes's First Base Cafe (Food Options & Fountain Drinks), The Sweetspot brought to you by Double Rainbow (Ice Cream, Cookies, Candy), and the Beer Cart are located on the 1st base side of the grandstand. The Stinson Beach Lounge (Beer & Wine) is located on the 3rd base side of the granstand. Albert Park can also host your pre-game and group outings. Call (415) 485-1563 or email the Pacifics at info@pacificsbaseball.com today for more details or to reserve your next event.

FAMILY ATMOSPHERE
The Pacifics encourage a family atmosphere at Albert Park, and we would like your visit to be safe and enjoyable. Please observe the following rules and behavior while attending a Pacifics game: Anyone entering the field of play without permission will be subject to arrest and be asked to leave the game. Throwing objects in the stands or onto the playing field is strictly prohibited. Violators will be asked to leave the stadium. Patrons who use foul or abusive language, appear to be intoxicated, or otherwise jeopardize the family atmosphere in the stadium will be asked to leave and will forfeit the price of their ticket.

FIRST AID
Please contact an Albert Park usher, Pacifics employee, or security personnel if you are in need of assistance. In the case of an emergency, call 911.

GAME TIMES (STANDARD)
Tuesday - Friday: 7:05 PM
Saturday: 5:05 PM
Sunday: 1:05 PM

Gates open 60 minutes prior to all game times. Game times are subject to change. Some exceptions may apply.

GATE POLICY
No food is permitted into Albert Park. Fans may bring sealed bottled water measuring less than 1 liter in size. All glass bottles, cans, or glass containers of any kind are prohibited at Albert Park.

GROUP RATES, PICNICS & BIRTHDAY PARTIES
The Pacifics offer special group rates for parties of 10 or more for all home games. Picnic and dining packages are also available. Please call the Pacifics at (415) 485-1563 or email the Pacifics at info@pacificsbaseball.com to learn more.

GUEST RELATIONS
A Guest Relations staff member will be present during each Pacifics home game. You can visit Guest Relations to pick up Pacifics schedules, claim prizes, report a problem or emergency to Pacifics officials, or to ask any questions.

HANDICAPPED SEATING/ACCESS
Handicapped and wheelchair seating is available at Albert Park. Please contact the Pacifics for details at (415) 485-1563 or info@pacificsbaseball.com.  

LOST & FOUND
Please report any found items to a Pacifics usher. Lost items can be picked up at Albert Park, or at the Pacifics office in San Rafael. Please call ahead so that we can do our best to locate your lost item.

PARKING
Thanks to our partnership with the San Rafael Corporate Center, game-day parking is complementary in the lot on the corner of Lindaro St and Andersen Drive. There is also additional parking at various locations near Albert Park. Please be pay attention to street signs and parking limitations around Albert Park, as parking regulations are strictly enforced by the City of San Rafael.

REFUND/RAIN POLICY
Games will not be postponed before the original starting time. At the game’s original start time, Pacific Association umpires will determine whether the game will be started, delayed, or postponed. All efforts will be made to play the game. If a game is postponed or cancelled, for non-season ticket holders, your tickets may be exchanged for a Pacifics 2015 Regular Season home game for tickets of equal or lesser value (subject to availability). If this occurs, we recommend exchanging tickets in advance of the game you wish to attend. Tickets must be exchanged at the Pacifics Box Office located at Albert Park.

There are no refunds for the purchase price of tickets. For full-season ticket holders, your tickets are not eligible for exchange. Your season ticket package included all regular season home games. Any postponed game may be made up as a doubleheader and your tickets are good for both games. Please remember that you must have a ticket for the game you wish to attend. Tickets for a postponed or cancelled game must be exchanged for the game you wish to attend. For example: if a game is postponed on a Monday and it is made up as a doubleheader the next day, you need a ticket dated for that day's game in order to attend. A game must go at least 4 1/2 innings to be considered official.

PACIFICS OFFICE/TICKET WINDOWS
To purchase tickets in advance visit www.pacificsbaseball.com, or call (415) 485-1563. You can also email info@pacificsbaseball.com for more information, or to request a sales representative to contact you. The ticket office will open one hour prior to first pitch, and is closed when the team is out of town.

PACIFICS TICKET POLICY
There are five seating options for fans: General Admission, Grandstand Reserve, Field Box, Dugout Club, the Charles Window & Door Living Room, and the Four Points Sheraton Hotel Beach Club.

The San Rafael Pacifics do not use paper tickets. If you purchase your tickets online using Eventbrite.com, your name and reservation will be saved in our system and we will be able to access your ticket order using your last name and a photo ID. You can print out your ticket confirmation, but it is not required. Tickets purchased in the office or over the phone will also be entered into Eventbrite.com and can similary be accessed using your last name and a photo ID. If you have already purchased tickets prior to the game, you can bypass the ticketbooth and proceed directly to our check-in table at the front of the ballpark.

  • In the event all seats are sold out, a limited number of Standing Room Only tickets will be sold.
  • Every person needs a ticket.
  • A child (age 2-years-old or younger) who will sit on someone’s lap does not need a ticket.
  • The Pacifics accept cash, check, Visa and Master Card.  
  • Tickets can be purchased online 24 hours a day.
  • Both individual game tickets and any ticket package which is lost, stolen or destroyed cannot be replaced.
  • Once tickets are received by a party, it is the sole responsibility of that party to ensure the security of their tickets.
  • All ticket orders are final regardless of if they are ordered over the phone, purchased at the window, or online.

RESTROOMS
The Pacifics feature a Luxury Restroom Trailer with eight stalls, lighting, ventilation, sinks and paper products. The Pacifics thank Marin Roto-Rooter for their contributions to the Luxury Restroom Trailer.

SAFETY
Batted and thrown baseballs are extremely dangerous. Please keep alert at all times as the Pacifics, Albert Park, and/or the Pacific Association are not liable for any accidents that occur incidental to the game of baseball.

SECURITY
Uniformed security personnel are stationed throughout Albert Park from the time the gates open until the stadium has been cleared after the conclusion of the game. They are available for your assistance as needed.

SMOKING
Smoking is prohibited in all areas of Albert Park.

 

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