A-Z Guide at Albert Park

 
ALCOHOL REGULATIONS
 
Redwood Sports and Entertainment, LLC strictly enforces the following alcohol serving policy: Everyone must be at least 21 years of age and present positive state-issued photo ID to purchase and consume alcoholic beverages. Limit two beverages per customer. Service will cease at the end of the 7th inning. The Pacifics reserve the right to suspend service at any time at the sole discretion of the management, and also reserves the right to suspend service to any one individual at any time for any reason. 
 
ANTHEM SINGERS
 
The Pacifics have teamed up with Bananas At Large and Local Music Vibe to bring you live anthem singers every night during the Pacifics season. If you're interested in applying to sing our National Anthem at Albert Park, contact Local Music Vibe. Click here for more information.
 
AUTOGRAPHS
 
Pacifics players will be made available for autographs during each homestand, at the conclusion of each game. Fans will be allowed on the field, in front of the Pacifics dugout, for pictures and autographs. Players are not allowed to sign during the game.
 
CONCESSIONS
 
The concession operations at Albert Park are run by Redwood Sports and Entertainment, LLC. There is a variety of food and beverage options at the stadium, located on either side of the grandstands and into the beer garden. Albert Park can also host your pre-game and group outings. Call (415) 485-1563 today for more details or to reserve your next event.
     
FAMILY ATMOSPHERE
 
The Pacifics encourage a family atmosphere at Albert Park, and we would like your visit to be safe and enjoyable. Please observe the following rules and behavior while attending a Pacifics game: Anyone entering the field of play without permission will be subject to arrest and be asked to leave the game. Throwing objects in the stands or onto the playing field is strictly prohibited. Violators will be asked to leave the stadium. Patrons who use foul or abusive language, appear to be intoxicated, or otherwise jeopardize the family atmosphere in the stadium will be asked to leave and will forfeit the price of their ticket.
 
FIRST AID
 
Please contact an Albert Park usher, Pacifics employee, or security personnel if you are in need of assistance. In the case of an emergency, call 911.
 
GAME TIMES (STANDARD)
 
Tuesday - Friday: 7:05 PM
Saturday: 5:05 PM
Sunday: 1:15 PM
Gates open 60 minutes prior to all game times. Game times are subject to change. Some exceptions may apply.
 
GATE POLICY
 
No food is permitted into Albert Park. Fans may bring sealed bottled water, measuring less than 1 litre in size. All glass bottles, cans, or glass containers of any kind are prohibited at Albert Park. 
 
GROUP RATES, PICNICS & BIRTHDAY PARTIES
 
The Pacifics offer special group rates starting for parties of 10 or more for all home games. Picnic and dining packages are also available. Please call the Pacifics at (415) 485-1563 or email us at info@pacificsbaseball.com to learn more. Or visit: Group and Corporate Events and Parties and Picnics for further details.
 
GUEST RELATIONS
 
A Guest Relations staff member will be present during each Pacifics home game. You can visit Guest Relations to pick up Pacifics schedules, claim prizes, report a problem or emergency to Pacifics officials, or to ask any questions.
 
HANDICAPPED SEATING/ACCESS

Handicapped and wheelchair seating is available at Albert Park. Please contact the Pacifics for details at info@pacificsbaseball.com.  
 
LOST & FOUND
 
Please report any found items to a Pacifics usher. Lost items can be picked up at Albert Park, or at the Pacifics office on Second Street in San Rafael.
 
PARKING
 
Thanks to our partners with the San Rafael Corporate Center, game-day parking is complementary in the lot on the corner Lindaro and Andersen Drive. There is also additional parking at various locations near Albert Park. Please be advised to pay attention to street signs and parking limitations around Albert Park, as parking regulations are enforced by the City of San Rafael.
 
REFUND/RAIN POLICY
 
Games will not be postponed before the original starting time. At the game’s original start time, North American League umpires will determine whether the game will be started, delayed, or postponed. All efforts will be made to play the game. If a game is postponed or cancelled, for non-season ticket holders, your tickets may be exchanged for a Pacifics 2012 Regular Season home game for tickets of equal or lesser value (subject to availability). If this occurs, we recommend exchanging tickets in advance of the game you wish to attend. Tickets must be exchanged at the Pacifics Box Office located at Albert Park.

There are no refunds for the purchase price of tickets. For full-season ticket holders, your tickets are not eligible for exchange. Your season ticket package included all regular season home games. Any postponed game may be made up as a doubleheader and your tickets are good for both games. Please remember that you must have a ticket for the game you wish to attend. Tickets for a postponed or cancelled game must be exchanged for the game you wish to attend. For example: if a game is postponed on a Monday and it is made up as a doubleheader the next day, you need a ticket dated for that day's game in order to attend. A game must go at least 4 1/2 innings to be considered official.
 
PACIFICS OFFICE/TICKET WINDOWS
 
To purchase tickets in advance visit www.pacificsbaseball.com, or call (415) 485-1563. You can also email info@pacificsbaseball.com for more information, or to request a sales representative to contact you. The ticket office wil open one hour prior to first pitch, and is closed when the team is out of town.
 
PACIFICS TICKET POLICY
  • There are five seating options for fans: General Admission, Grandstand Reserve, Field Box, Dugout Club, and the Williamson's Living Room. 
  • Regular Season Ticket Prices are as follows: General Admission are $10 in advance, and $12 on the day of game. Grandstand Reserve tickets are $20 in advance, and $22 the day of the game. Field Box tickets are $20 in advance, and $22 the day of the game. Dugout Club tickets are $25 in advance, $27 the day of the game. The Williamson's Living Room is sold on a game day basis, at $150.00. A discount will be applied to all full-season ticket plans.
  • In the event all seats are sold out, a limited number of Standing Room Only tickets will be sold. 
  • Every person needs a ticket. 
  • A child (age 2-years-old or younger) who will sit on someone’s lap does not need a ticket. 
  • Advance tickets will be available online, and can be picked up at the stadium.
  • The Pacifics accept cash, check, Visa and Master Card.  
  • Tickets can be purchased online 24 hours a day, and fans can choose to print at home or pick up their tickets at Will Call.
  • Both individual game tickets and any ticket package which is lost, stolen or destroyed cannot be replaced. 
  • Once tickets are received by a party, it is the sole responsibility of that party to ensure the security of their tickets. 
  • All ticket orders are final regardless of if they are ordered over the phone, purchased at the window, or online.
RESTROOMS
 
The Pacifics are pleased to announce that Albert Park will feature a major upgrade for restrooms for the 2013 season. The ballpark will feature a Luxury Restroom Trailer, featuring eight stalls, with lighting, ventilation, sinks and paper products. The Pacifics thank Marin Roto-Rooter for their contributions to the new Luxury Restroom Trailer.
 
SAFETY
 
Batted and thrown baseballs are extremely dangerous. Please keep alert at all times as the Pacifics, Albert Park, or the North American League are not liable for any accidents that occur incidental to the game of baseball.
 
 
SECURITY
 
Uniformed security personnel are stationed throughout Albert Park from the time the gates open until the stadium has been cleared after the conclusion of the game. They are available for your assistance as needed.
 
SMOKING
 
Smoking is prohibited in all areas of Albert Park.
 
TEAM STORE
 
A complete line of official Pacifics merchandise is available at Albert Park during games. Souvenirs may be purchased with Master Card, Visa, cash or check. All mail orders will be subject to a handling charge. You can also purchase official Pacifics merchandise online.